Open enrollment has closed

All Medicaid Beneficiaries currently eligible to transition to managed care have selected or been assigned a health plan with 97% enrolled in a plan that includes their current primary care provider (PCP) in network. 

Beneficiaries who did not select a health plan during open enrollment which ended on May 21, 2021 were auto-enrolled in a plan.

Learn more during virtual events throughout NC here.

Information and Updates Regarding Benefits

  1. PEBT-One-Pager-English
  2. PEBT-One-Pager-Spanish
  3. BeneficiaryLetter-COVID19-ENG
  4. BeneficiaryLetter-COVID19-SPN
  5. COVID19-Beneficiary-Telehealth-Flyer
  6. ePass_Flyer_ENG.pdf
  7. Unemployment is Taxable
  8. HOPE Applicant FAQs
  9. HOPE Program Overview

Information and Updates Regarding Benefits

  1. ePass_Flyer_SPAN.pdf
  2. Medicaid benefits Changes
  3. Medical Transportation
  4. english NEMT flyer
  5. Spanish NEMT flyer

Fiscal Year 2019-2020 Annual Report

  1. DSS Annual Report FY19_20.pdf
CIP Outreach (2)
Member Day One Need to Know
P-EBT Update
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North Carolina Medicaid Managed Care has Launched
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HOPE Flyer (Spanish)
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  1. USE EBT BENEFITS ONLINE
  2. Contact Us
  3. COVID-19 INFORMATION
  4. Managers & Supervisors Directory

Food and Nutrition Services Participants Can Now Use Benefits At Authorized Online EBT Retailers

May 6, 2020

Starting today, North Carolina Food and Nutrition Services (FNS) participants will be able to purchase groceries online using their Electronic Benefit Transfer (EBT) cards at authorized online EBT retailers. North Carolina is the 10th state to implement this flexibility, which will remain permanently in place beyond the COVID-19 emergency.

The new flexibility will allow participants to buy food while also promoting social distancing to prevent the spread of COVID-19 and helping families with transportation and mobility barriers.

Currently, Amazon and Walmart are the only authorized retailers approved for online FNS purchases nationally. The U.S. Department of Agriculture must approve other retailers who wish to participate in the FNS online purchasing program. NCDHHS encourages other EBT retailers to pursue USDA approval to become authorized online retailers.

More information about North Carolina Food and Nutrition Services can be found at https://www.ncdhhs.gov/assistance/low-income-services/food-nutrition-services-food-stamps.

North Carolina individuals and families can apply for FNS at https://www.ncdhhs.gov/assistance/low-income-services/food-nutrition-services-food-stamps


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The Onslow County Department of Social Services does not and shall not discriminate on the basis of race, color, religion, sex, age, national origin (ancestry), disability or political beliefs, in any of its activities or operations.