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1. Where are you located?
2. What are your operating hours?
3. I would like to adopt. What is the process?
4. What are the adoption fees?
5. How do I volunteer?
6. Do you accept donations?
7. How can I become a foster?
8. Where can I view Onslow County Ordinances?

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1. Can anyone vote in a primary election?
2. Can I transfer my registration from another state?
3. Do I have to register for each election?
4. Do I have to register with a party affiliation?
5. Do I need special information to register?
6. What is a party primary?
7. What must I do when I move to another county within North Carolina?
8. What should I do when I change my name, move, or desire to change my political party affiliation?
9. When are the polls open?
10. When do general elections take place?
11. When may I register to vote?
12. Where may I register?
13. Where will I vote?
14. Who may register to vote?

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1. What is the Board of Equalization and Review?
2. What are the grounds for an appeal?
3. How and when are appeals to the Board of Equalization and Review due to be filed?
4. If I file an appeal, is there a chance that my value may increase?
5. When does the Board of Equalization and Review meet?
6. How will I be notified of my appointment?
7. Do I have to be present for my appeal?
8. Where will my appeal be heard?
9. What will I need to provide for my appeal?
10. What if I do not agree with the Board of Equalization and Reviews decision?
11. Property values have fallen in my neighborhood since the county reassessed it January 1, 2014. Can the Board change my value to reflect the changes in the real estate market?

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1. How are plumbing fixture requirements calculated for a project?
2. Do I need a permit to install low voltage wiring (phone & data, fire alarm, HVAC control wiring, etc.) in Onslow County?
3. How do I call in for an inspection on my project?
4. Do I need a permit to build an ADA Accessible Ramp?
5. What will my permit cost?
6. How do I change the general contractor (GC) on my permit?
7. What are the requirements for a new business locating in an existing building?
8. I want to build an addition to my house. Can I do my own electrical work?
9. What time is the inspector coming to do my inspection today?
10. What does "per North Carolina Building codes" mean?
11. Do I need a building permit when building a new deck or deck extension (adding to) when it is attached or detached to my house?

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1. Does E-911 already have my address when I call?
2. How can I apply for a position with E-911 services?
3. What are your administration office hours?
4. What are your dispatch hours?
5. What happens if I dial 911 and hang up?
6. What is the definition of a non-emergency call?
7. What is the non-emergency phone number for E-911 Communications?
8. What kinds of questions will you ask me?
9. Why do you ask me so many questions?

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1. How can I apply for a position?
2. How can I pay for my EMS or ambulance bill?
3. How long does it take for an ambulance to reach my residence?
4. What can I do to help the paramedics when they arrive?
5. What is the difference between a paramedic and an emergency medical technician (EMT)?
6. What should I do in case of an emergency or an accident has occurred?
7. Why at times are ambulances parked in convenience store parking lots or other areas and not at their stations?
8. Why at times are two ambulances at one medical emergency?

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1. Does the County get audited?
2. How do I get a business license?
3. What are the consequences of writing a worthless check to Onslow County?
4. What is the current sales tax rate in Onslow County?
5. What is the Occupancy Tax Rate?
6. What is the Payroll Cycle?
7. Where can I find phone numbers to other Onslow County departments?
8. Who do I need to speak with about North Carolina Sales Tax?

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1. Can I get a map outlining all the properties owned by a particular person or company?
2. Can I name my road?
3. Can you do a mailing list within a 1000’ foot radius of a certain property?
4. Can you create a map showing an exact owner with 10 acres or more within the county?
5. Can you change my parcel line boundary if I don’t agree with it?
6. Can you make maps larger than 11x17?
7. How do I get an E911 address?
8. I recently purchased a tract of land that has an easement on it. Why am I being charged with the easement?
9. I’m in the process of constructing a home outside of a municipality or ETJ and I already know my address, do I have to go to your office?
10. What information is used to plot my property lines on GIS maps and how accurate are they?
11. Where can I get a copy of my recorded survey?
12. Why do I have to bring my plat to GIS for a Review Officer’s signature?

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1. Are there walk-in/same day services?
2. Can grandparents or friends bring children in for services?
3. Can I receive services other than well care?
4. Does the Health Department offer Childbirth/Lamaze classes?
5. Does the Health Department offer parenting classes?
6. Does the Health Department offer paternity or DNA testing?
7. Does the Health Department provide free birth control?
8. How do I obtain a copy of my immunization or medical record?
9. When is pregnancy testing offered?
10. Where can I get a copy of a birth or death certificate?
11. Where can I get a Social Security card?
12. Where can I get assistance with prescriptions?
13. Where can I get my blood pressure checked?
14. Where do I apply for Medicaid?
15. Who can I contact for an abortion?

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1. Where are you located and what hours are you open?
2. Do you have computers and Internet access?
3. Do you provide wireless Internet service?
4. Do you have a fax, copier, and printers?
5. How can I place a hold or renew an item?
6. Do you have a meeting room available and how can I reserve it?
7. How can I support my local library?
8. Can I have a test proctored at the library?

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1. How do I get on the schedule to get mosquito spraying?
2. How can I determine if the County conducts spray activities in my area?
3. Is the pesticide you use harmful to outside pets or vegetation?
4. How long will the spray last?
5. Is there a fee for the spraying?
6. I found a dead bird on my property. Do I need to have it tested for any disease?
7. What can I do to get rid of fire ants?
8. What can I do to get rid of other flying insects such as fleas, yellow flies, black flies, hornets, wasps, etc.?
9. What can I do about a problem with bees?

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1. May I foster if I live in an apartment?
2. I live on base, may I become a foster?
3. I have my own animals, may I still become a foster?
4. May I foster if I have children?
5. May I foster a dog if I do not have a fenced yard?
6. What supplies do I need to foster?
7. Do I need to have prior medical knowledge or expertise?
8. Am I responsible for finding my foster his/her forever home?
9. How are foster animals promoted?
10. How can I help my foster become more adoptable?
11. May I adopt my foster animal?
12. May I return my foster animal to the shelter if I an unable to foster any longer?
13. What if my foster animal becomes sick?

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1. What is the Zoning Ordinance?
2. When is a Zoning Permit Required?
3. What uses are allowed in the zoning districts?
4. Do I need a permit for an Accessory Building?
5. Do I need a permit to install a fence?
6. Am I allowed to have an accessory apartment on my property?
7. Can I operate a business from my home?
8. Is a permit required to install a pool, spa or hot tub?
9. Can I keep horses on my property?
10. Can I install an electrical service to hook-up a Recreational Vehicle (RV) on my property?
11. How do I establish a family (private) cemetery on my property?

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1. Who can obtain a certified copy of my vital record?
2. I was born in Onslow County and later adopted. How do I obtain my birth certificate?

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1. Who qualifies for CAP/DA?
2. What types of services are provided?
3. How do I apply?
4. Is there a waiting list?

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1. Who should attend an adult day care?
2. What are the benefits to the family and the participants?
3. What services does Adult Day Care provide?
4. What activities are coordinated?

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1. What is guardianship?
2. Is the Department of Social Services the preferred guardian?
3. Who needs a guardian? Who is an incompetent adult?
4. What are a guardian’s financial obligations?
5. When does guardianship end?
6. What do I do if I have reason to believe a disabled is being abused, neglected or exploited and does not have anyone to access services to protect him?
7. Why should I report?
8. Will the person find out that I called?
9. What information is needed when I call DSS?
10. What are some common behavioral indicators that a person may be abused, neglected or exploited?
11. What is abuse?
12. What are some indicators of abuse?
13. What is neglect?
14. What are some indicators of self neglect?
15. Who is a caretaker?
16. What are some indicators of caretaker neglect?
17. What is exploitation?
18. What are some indicators of exploitation?
19. My mother needs to be placed in a nursing home/adult care home. What can I do?
20. My father won’t cooperate, i.e. take his medicine. What can I do?
21. I think someone is taking my mother’s check. What can I do?
22. What happens once an Adult Protective Services report is made?
23. Why can’t you tell me who made the report?
24. What can I do to help my neighbor who is not taking care of herself?
25. Does DSS provide low-income housing?

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1. What happens if my baby is crying and I shake it?
2. How do I prevent myself from causing these injuries?
3. How do I keep my child safe around water?
4. What places a child at risk of Sudden Infant Death Syndrome (SIDS)?
5. Is my child safe around the guns in my house?
6. At what age can my child be left alone?
7. At what age can a child baby sit?
8. What do I do if I want to give up my child who is 7 days old or younger?

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1. Who receives Child Protective In-Home Services?
2. What are the goals of Child Protective In-Home Services?
3. What happens during Child Protective In-Home Services?
4. When are Child Protective In-Home Services closed?

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1. Who has to list property?
2. What do I list?
3. When do I list?
4. Where do I list?
5. How do I list?
6. Who has the authority to review my listing?
7. What happens if I fail to list?
8. How much tax will I pay?
9. How will I be billed?
10. When does my bill become due?
11. What if I am billed incorrectly?
12. How do I appeal?
13. What if I do not pay on time?

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1. How can I get a copy of my DD 214 or discharge papers?
2. How do I get a certificate of eligibility for a VA guaranteed home loan?
3. How can I register to use the VA Medical Center in Fayetteville and its outpatient facilities?

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1. Who is eligible to receive services?
2. What is an undisciplined juvenile?
3. What is a delinquent juvenile?
4. What services do you offer?
5. How much do services cost?
6. When are you available?
7. Can I just call and talk to someone?
8. Who can make referrals?
9. Where is Youth Services located?