The Onslow County Tax Office is dedicated to constantly serve the citizens with the utmost respect, an outstanding level of service, and to provide quality information.
We are committed to billing and collecting revenue on all taxable property located in Onslow County as governed by the North Carolina Machinery Act. It is the endeavor of this department to accurately and uniformly value every property. This department is obligated to collect all outstanding taxes using whatever remedies are available under the general statutes.
Our constant endeavor is open communication, high working standards and always a commitment of equity to our citizens.
Administration Phone: # (910) 989-2200E-mail: Harry Smith
The Administration Division is charged with the guidance and direction of the Tax Administration Department. We provide the connection between county management and the divisions and work to provide the necessary resources to ensure that all work can be performed at the highest level possible.
Hours of OperationMonday thru Friday, 8:00 AM - 5:00 PMSaturday, Sunday & Holidays - Closed
The Collections Division is responsible for collecting all property taxes levied by Onslow County, and the municipalities of Holly Ridge, Jacksonville, North Topsail Beach, Richlands, and Swansboro. The County Tax Office also collects vehicle taxes for the portion of Surf City located within Onslow County.
In addition to property taxes, the Collections Division also collects gross receipts taxes on leased vehicles, and issues County Business Licenses and Mobile Home Moving Permits.
Payments may be made by cash or check. Credit cards or e-check payments may be made on-line by visiting our On-Line Tax Search, View, and Pay Site at http://taxonline.onslowcountync.gov. A convenience fee is added for credit card and e-check payments.
The Data Processing Division processes listing abstracts, tax bill files, delinquent notices and other correspondence, electronic payments files and a number of other support services for the Tax and Finance Offices.
Data Processing also provides tax information to the municipalities and the general public.
Administration 910-989-2200 Harry Smith, Tax Administrator
Collections – 910-989-2202 Marina Williams, Tax Collection Supervisor
Listings – 910-989-2201 Betty Brown, Listings Supervisor
Land Records – 910-989-2204 Gaye Gillette, Land Records Supervisor
Appraisal – 910-455-7431 Kevin Turner, Appraisal Supervisor
The Land Records Division is responsible for maintaining real property ownership data resulting from deed transfers, new subdivisions, and property splits. Land Records also processes Property Exemption Applications and Present Use Value Applications for agriculture, horticulture, and forestland properties.
The Land Records Division provides several public access stations for taxpayers, citizens, surveyors, and attorneys to easily access real estate property characteristics, sales, and value information.
Real estate maps and property information is available on-line at http://maps2.roktech.net/onslow/.
Property record cards, copies of maps, and bond letters may be obtained in the office for the following fees:Tax Office Fee Schedule(found on page 5)
The Listings Division is responsible for processing personal property listings, business personal listings, and monthly motor vehicle listings. The Listings Division is also responsible for verifying listing abstracts, auditing business personal property accounts, and processing Senior Citizens/Disability Applications.
The annual listing period runs from January 1 through January 31 each year. Failure to list during the listing period results in a 10% penalty for each listing period that has lapsed since the property should have been listed.
The Appraisal Division is responsible for maintaining the real property data base, including listing and measuring all real estate improvements in the County. County appraisers routinely visit properties based on building permits and property review requests submitted by taxpayers.
Although most new construction is listed based on the issuance of building permits, it is the property owner's responsibility to list any additions or new improvements during the annual listing period in January. Failure to list results in a 10% penalty for each listing period which has lapsed since the improvement should have been listed.
The Appraisal Division is also responsible for conducting countywide general reappraisals. Onslow County is currently on a four year revaluation cycle, with the next countywide revaluation scheduled for January 1, 2014.
Real property information and maps are available on-line at http://maps2.roktech.net/onslow/.
New Construction, Demolition, & Building Permit Information
Damage Assessment Information
Citizens Guide to the Revaluation and Assessment of Property by NC Counties .