Hurricane Florence Information
To assist the citizenry of Onslow County with the recovery of Hurricane Florence, we have organized this page to help our community with locating the resources they need to recover. As you begin the recover process, we want you to know that Onslow County Government is here for you. Please email us at [email protected] if you have any questions regarding who to contact regarding any County service as you recover.
Those with iPhone and Android phones are encouraged to download ReadyNC, the free mobile App, developed by NC Department of Public Safety and NC Emergency Management. It is an all-in-one tool that provides real-time traffic, weather conditions, and information on stream and river flooding, power outages, and evacuations.
2-1-1 Call Line Open 24/7 for People in Need of Help
The statewide information line can provide callers with nearby shelter, housing and other storm-related details. Dial 2-1-1 or 888-892-1162.
On September 14, 2018, President Donald Trump approved a federal disaster declaration for North Carolina (DR-4393), making certain federal assistance available, including public assistance for emergency protective measures and debris removal in several affected counties.
How To Apply For Aid
Homeowners and renters in the affected areas may apply for federal disaster assistance for uninsured and underinsured damage and losses resulting from Hurricane Florence through FEMA’s Individuals and Households Program (IHP).
Survivors may register with FEMA after filing an insurance claim. If you have internet access, the best way to register is online at www.DisasterAssistance.gov or on the FEMA Mobile App.
Survivors can call 800-621-3362 (FEMA). Applicants who use 711 or Video Relay Service may also call 800-621-3362. People with impaired hearing or a speech disability requiring the use of a TTY may call 800-462-7585.
File a Flood Insurance Claim
Visit https://www.fema.gov/nfip-file-your-claim to begin your claim or if you have questions.
Call 800.427.4661 Monday through Friday from 8 a.m. to 6 p.m. EDT and select option two. Call center staff are available to assist with information regarding your policy, offer technical flood guidance to aid in recovery and answer other flood insurance questions. You can be transferred to your insurance carrier for additional assistance if you have further questions.
The Small Business Administration (SBA) offers low-interest loans for business damages.
Learn more about the business loan application process at https://disasterloan.sba.gov/ela/
Additional details on the loan application process can be obtained by calling the SBA Customer Service Center at 800.659.2955 (800.877.8339 for the deaf and hard-of-hearing) or by sending an e-mail to [email protected]
The U.S. Department of Agriculture (USDA) encourages producers with crops insured under the Federal crop insurance program to immediately contact their local crop insurance agent to report any damage to insured crops after the storm.
Agriculture Weather Emergency Hotline to contact North Carolina Department of Agriculture and Consumer Services: 866.645.9403.
Farmers may also consult USDA’s Disaster Assistance Discovery Tool to see what assistance programs they may be eligible.
Click HERE for a list of NC offices.