Onslow County DSS has recently been notified by NCDHHS that a batch of EBT cards were recently produced with unreadable magnetic strips which may cause card error! EBT Transactions may be successfully submitted by keying in the card number manually. Cards are in the process of being replaced. All replacement cards should be mailed out today, November 20, 2020.

  • Impacted cardholders' existing card will remain active for manually keyed transactions
  • The cardholders' current mailing address as of 11/18/2020 will be used
  • Replaced cards will have a 30-day expiration date (12/19/2020) placed on them to allow time for the new card to arrive
  • After expiration or once a transaction is completed on the new replacement card, the defective card will automatically be deactivated
  • Cardholders will not be double charged for replacement cards
  • P-EBT Cards were NOT impacted
  • A message has been sent to stores to encourage merchants to manually key in card numbers for the next 30 days if they receive a magnetic stripe error 
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Food and Nutrition Services Participants Can Now Use Benefits At Authorized Online EBT Retailers

May 6, 2020

Starting today, North Carolina Food and Nutrition Services (FNS) participants will be able to purchase groceries online using their Electronic Benefit Transfer (EBT) cards at authorized online EBT retailers. North Carolina is the 10th state to implement this flexibility, which will remain permanently in place beyond the COVID-19 emergency.

The new flexibility will allow participants to buy food while also promoting social distancing to prevent the spread of COVID-19 and helping families with transportation and mobility barriers.

Currently, Amazon and Walmart are the only authorized retailers approved for online FNS purchases nationally. The U.S. Department of Agriculture must approve other retailers who wish to participate in the FNS online purchasing program. NCDHHS encourages other EBT retailers to pursue USDA approval to become authorized online retailers.

More information about North Carolina Food and Nutrition Services can be found at https://www.ncdhhs.gov/assistance/low-income-services/food-nutrition-services-food-stamps.

North Carolina individuals and families can apply for FNS at https://www.ncdhhs.gov/assistance/low-income-services/food-nutrition-services-food-stamps


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The Onslow County Department of Social Services does not and shall not discriminate on the basis of race, color, religion, sex, age, national origin (ancestry), disability or political beliefs, in any of its activities or operations.