| Animal Services | - Stray-intake, owner reclamation, and adoption services will be available by appointment only.
- Animal Control Officers will only be responding to emergency calls.
- Rabies vaccination clinics at the shelter are suspended until further notice.
- Owner-surrender appointments will only be available in the emergency circumstances.
- In-Person donation drop-offs will be temporarily suspended.
- Volunteer training and adoption events are temporarily suspended.
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| Cooperative Extension | - Contact us be email or phone (910) 455-5873 to help us prevent the spread of the coronavirus.
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| Environmental Health | - Office is closed to the public.
- Applications can be submitted online through environmental_health@onslowcountync.gov and payment can be accepted by telephone.
- Payment and appointments can be made at (910) 938-5851, ext 0.
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| GIS | - Office is closed to the public.
- For map related information (ownership, values, etc) our customers are encouraged to view this online via our map interface.
- Specialized maps, customers can call (910) 937-1190 or email their request. A PDF version could then be created and emailed to the customer. If needing a printed map, they would have to print it themselves from the provided PDF.
- For customer questions/issues, instead of visiting our office, please call (910) 937-1190.
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| Health Department | - Not accepting walk-ins.
- Lobby areas are now closed to general public.
- Care management visits conducted virtually.
- Limited appointments for:
- Child Health
- WIC
- Women’s and Maternal Health
- Immunization Clinics
- All classes provided by Health Department closed till end of March, 2020.
- Call (910) 347-2154 for additional questions. Appointments: option 2
- Vital Records: (910) 989-3968
- WIC at CHS: (910) 347-5002
- WIC at TT2: (910) 353-0022
- WIC Breastfeeding Peer Counselor at CHS: (910) 989-3999
- WIC Breastfeeding Peer Counselor at TT2: (910) 937-1485
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| Library | - Starting 03.21.2020 all libraries will be closed to the public except for curbside book service and appointments for computer use.
- Computer use M-F 10AM-12PM, 30 minute appointments
- Jacksonville: (910) 455-7350, press 2
- Richlands: (910) 324-5321, press 2
- Sneads Ferry: (910) 327-6471, press 2
- Swansboro: (910) 326-4888, press 3
- Patrons 15 and under must be accompanied by an adult.
- All due dates for check out items will be extended. Patrons can access their library account which include online payment options.
- Alternative to visiting the library, we have a host of virtual services available to patrons: digital books, audio books, videos for children and adults, online classes including language learning. These services require library card (free for onslow county citizens and employees) which can also be obtained via phone by your closest library branch listed above.
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| Museum |
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| Planning & Development | - Office is closed to the public.
- Permits can be submitted online. Once approved, applicants can provide payment over the phone.
- Field inspections are being performed as a next day service.
- Appointments are also available to assist with any documents that require a physical signature.
- Call (910) 445-3661 to schedule an appointment or for more information. No accepting walk-ins.
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| Register of Deeds | - Beginning Monday 03.23.2020, the Register of Deeds will make changes to operations:
- Electronic Recording of Real Estate Documents is being encouraged and a drop box is available for those who need to leave documents. The payment, a phone number, and a self-addressed stamped envelope must be included with items left in the box.
- Marriage Licenses are only available by appointment (and for well citizens only). (910) 347-3451
- Throughout the declared State of Emergency, all certified copies of birth, death and marriage certificates will be available for purchase online and by mail only.
- Anyone needing to be sworn in as a notary or needing to record a military discharge (DD-214’s) will need to be recorded in person by appointment only, by calling (910) 347-3451.
- To practice social distancing, most services can be handled remotely through register of deed’s website and order vital records online or post mail.
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| Social Services | - Not accepting walk-in appointments.
- Lobby areas are now closed to general public.
- All services still available, but will be conducted by curbside.
- Appointments: Dial (910) 455-4145
- Report child or elder abuse: (910) 219-1955
- Alternative to visiting DSS, economic services can be applied online for food and nutrition benefits as well as Medicaid.
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| Soil & Water |
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| Tax Office | - Office is closed to the public.
- Tax Administration is providing all necessary services online or over the phone. A drop box is located near the entrance to the Onslow County Government Center for citizens to drop off tax forms, payments (no cash please), and other correspondence or documents, such as property tax relief applications.
- For more information, questions, or assistance, the Tax Office can be reached at the following numbers:
- Main Number: (910) 989-2200
- Appraisal Division: (910) 455-7431
- Collections Division: (910) 989-2202
- Land Records Division: (910) 989-2204
- Listings Division: (910) 989-2201
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| Veteran Services | - Office is closed to the public.
- Veteran Services is still taking phone appointments over the phone. We are working hard to protect the health of our veterans, and strongly urges all veterans who need services to call (910) 347-3309.
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| Youth Services | - Lobby area is now closed to the public.
- Program services are being conducted virtually and/or by phone.
- For additional questions or needing further assistance, please call (910) 455-1202.
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