COVID-19 General Information & Facility Updates

Onslow County is continuing to respond to the current and potential impact of COVID-19 in our community.  We are following guidelines and taking steps to prevent the spread of illness at our government facilities and throughout the County.  In an effort to practice social distancing, please refer to the information below regarding reduced services and closings.

The public is asked to access County services by phone or online where applicable, and adhere to social distancing guidelines that are in place.  

If you are concerned or have any additional questions regarding COVID-19 in Onslow County, we have activated our Citizens Phone Bank, (910) 989-5027 for calls.  At this time they are open 8AM-5PM Monday-Friday.  Use the following sites for additional information regarding the virus.

Please continue to monitor the County website, County’s Facebook, and Twitter platforms for update.  Thank you.

UPDATED June 1, 2021 - Please contact departments for questions.

Animal Services
  • M-F 8AM-5PM, SAT 8AM-4PM
  • Shelter services by appointment only: Please call (910) 937-1164
  • Animal control officers requests (emergencies only):  Please call (910) 455-0182
Cooperative Extension
  • Contact us be email or phone (910) 455-5873 to help us prevent the spread of the coronavirus.
Court Systems
  • Open to the public with special guidelines.
  • Citizens can access court calendars, inquire on court dates, request dismissal of DMV related citations such as vehicle registration violations and no operator’s license, pay many traffic citations, and make probation payments online.
  • For additional questions, please call (910) 478-3600.
Environmental Health
  • Office is open to the public
  • Payments can still be accepted by phone
  • Applications can be submitted online through and payment can be accepted by telephone.
  • Payment and appointments can be made at (910) 938-5851, ext 0.

  • Office is open to the public.
  • For map related information (ownership, values, etc) our customers are encouraged to view this online via our map interface.
  • Specialized maps, customers can call (910) 937-1190 or email their request. A PDF version could then be created and emailed to the customer prior to printing a hard copy version.
  • For customer questions or issues: please call (910) 937-1190.

Health Department
  • For appointments with:
    • Child Health
    • WIC
    • Women’s and Maternal Health
    • Immunization Clinics
    • Call (910) 347-2154 Appointments: option 2
  • Vital Records: (910) 989-3968
  • WIC at CHS: (910) 347-5002
  • WIC at Tawara Terrace II: (910) 353-0022
  • WIC Breastfeeding Peer Counselor at CHS: (910) 989-3999
  • WIC Breastfeeding Peer Counselor at TT2: (910) 937-1485


Libraries have returned to Pre-COVID-19 Normal Hours

Main Jacksonville Library:

Monday-Thursday: 9AM-9PM

Fridays & Saturdays: 9AM-6PM

Branch Libraries (Richlands, Sneads Ferry and Swansboro):

Monday-Wednesday 9AM-6PM, Thursdays 10AM-7PM, Saturdays 9AM-3PM

For questions, please call us at:

Jacksonville: (910) 455-7350, press 2

Richlands: (910) 324-5321, press 2

Sneads Ferry: (910) 327-6471, press 2

Swansboro: (910) 326-4888, press 3


The Museum is open to the public.

  • Virtual tours and online resources available to those interested.
  • Museum Operating Hours: Monday through Friday, 8AM-5PM, Saturday 10AM-5PM
  • Groups can scheduled guided tours for the Museum, Environmental Education Center or Pelletier House
  • Appointments are requested for the historical research room 
  • For questions or assistance, please call (910) 324-5008.

Environmental Education Center

  • Monday, Tuesday, Wednesday and Friday: 9AM-6PM
  • Thursday: 10AM-7PM
  • Saturday: 9AM-3PM
Parks & Recreation

All beaches and playgrounds are now open to the public.

  • Parks will be closed at 9AM and 3PM daily for thorough cleaning and disinfecting.
  • Parks remain open. We just ask that you maintain physical distancing while enjoying our parks. Be safe!
  • Call (910) 347-5332 for information on upcoming events and activities.
Planning & Development

Office is open to the public.

  • Call (910) 445-3661 for more information. 
Register of Deeds

Register of Deeds is completely open to the public.

  • Normal hours are 8AM-5PM, with the exception that recordings and issuing of marriage license stops promptly at 4:30PM each day.
  • Please call (910) 347-3451 for any questions about marriage licenses, birth certificates, notary oaths, recorded deeds, surveys, etc. 
  • More information here: 

Social Services
  • The lobby is open to the public
  • Appointments: Dial (910) 455-4145
  • Report child or elder abuse: (910) 219-1955
  • Alternative to visiting DSS, economic services can be applied online for food and nutrition benefits as well as Medicaid.
Soil & Water
Tax Office
  • Office is open to the public. 
  • The Drop Box is still active . The Drop Box is located near the entrance to the Onslow County Government Center for Citizens to drop off tax forms, payments (no cash please), and other correspondence or documents, such as property tax relief applications.
  • For more information, questions, or assistance, the Tax Office can be reached at the following numbers:
    • Main Number: (910) 989-2200
    • Appraisal Division: (910) 455-7431
    • Collections Division: (910) 989-2202
    • Land Records Division: (910) 989-2204
    • Listings Division: (910) 989-2201
Veteran Services
  • Office is open to the public by appointment only. 
  • Veteran Services is still taking phone appointments over the phone.  We are working hard to protect the health of our veterans, and strongly urges all veterans who need services to call (910) 347-3309.

Youth Services
  • Lobby area is now closed to the public.
  • Program services are being conducted virtually and/or by phone.
  • For additional questions or needing further assistance, please call (910) 455-1202.

Albert J Ellis Airport
  • Visit for live flight status information.
  • Passengers should contact their respective airline for flight-related questions.
  • For airport general information, please call (910) 324-1100.
Senior Services
  • All Programs have returned to normal operations
  • Doors open at 7:30AM for hall walkers
  • Senior Center opens at 8AM for scheduled activities
  • For additional questions call (910) 455-2747
Sheriff’s Office
  • Restricted entry to the main lobby of the Sheriff’s Office to only those with business that requires entry.
  • Suspended inmate visitation until further notice.
  • Suspended non-essential fingerprinting, including suspending fingerprinting for conceal carry applications.
  • Pistol purchase permits will still be processed by applicant contact for payment and identification will be conducted at the service window of the main lobby area with applicants not entering the Sheriff’s office.