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About Social Services
Mission
The Department of Social Services assists Onslow County citizens in meeting their basic daily living needs through financial, nutritional, and medical assistance. The department promotes the well-being of citizens through social work services to strengthen families, protective services to prevent or remedy abuse, neglect or exploitation of vulnerable children and disabled or elderly adults.
Important Contact Information
- Main Number-Economic Services: (910) 455-4145
- Main Number-Human Services: (910) 989-0230
- Child or Adult/Elder Abuse Reporting: During business hours (910) 219-1955, after hours call (910) 455-3113. Do not send abuse referrals through email or this website.
- Child Support: (910) 938-3563, 430 Dolphin Dr Suite 100, Jacksonville, NC 28546
- Fraud Reporting: (910) 219-1830
- Low Income Energy Assistance and Low Income Water Assistant Information: (910) 219-4945 or (910) 219-4887
- Medicaid Transportation: (910) 219-4920 or (910) 219-4904
Managers and Supervisors Directory
A listing of DSS Managers and Supervisors
- Adkins, Anita, Supervisor, Food & Nutrition Services Intake 910-219-4824
- Anthony, Nataki, Social Work Supervisor 910-219-1885
- Bailey, Kim, Social Work Program Manager 910-219-1852
- Barnett, Samantha Supervisor, Economic Services QA
- Brown, Terrica, Social Work Supervisor 910-219-1816
- Case, Veronica, Supervisor Subsidized Child Care & Energy Programs 910-219-4830
- DiRoma, Sarah, Supervisor, Food & Nutrition Services Maintenance 910-219-4923
- Douglas, Cindi, Income Maintenance Program Manager 910-219-4866
- Fenner, Nachelle, Social Work Supervisor 910-219-1912
- Green, Anita, Permanency Planning Supervisor 910-219-1804
- Hamilton, Cortina Deputy Social Services Director 910-219-1929
- Heinzman, John, Foster Home Licensing Supervisor 910-219-1956
- Henry, Zenobia, Social Work Supervisor 910-219-1877
- Jackson, Loretta, Income Maintenance Supervisor 910-219-4911
- Johnson, Tamika, Social Work Supervisor 910-219-1880
- Jones, Rachel, Supervisor, Adult Medicaid (Aged, Blind & Disabled) 910-219-4810
- Leach, Tondrea, Program Manager-PEERS 910-333-9725
- Nezbeth, Alison, Adult Services Supervisor 910-219-1822
- Nobles, Angela, Intake Supervisor 910-219-1808
- Parker, Kathy, Social Work Supervisor 910-219-1848
- Pierre, Dichelot, Permanency Planning Supervisor 910-219-1914
- Raines, Trumanda Social Work Supervisor 910-219-1924
- Robles, Angie, Program Manager-Youth Services 910-455-1202
- Sholar, Kimberli Income Maintenance Program Manager 910-219-4902
- Talbert, Kiesha Supervisor, Adult Medicaid (Long Term Care, Special Assistance, and CAP/DA Programs)
- Thigpen, Susan, Director 910-219-1898
Didn’t find what you were looking for? Email DSS Questions and we will try to get you the answers you need.
- Steps to Adopting a Child in North Carolina
- Licensed Adoption Agencies and Private Child Placing Agencies in North Carolina
- Meet the Children Waiting to Be Adopted
- Long Term Care in North Carolina
- Division of Health Service Regulation
- Division of Aging and Adult Services
- NC Health and Human Services - Independent Living
- Onslow County Partnership for Children
- Onslow County Work Hours Form (PDF)
- North Carolina Search for Child Care
- North Carolina Child Protective Services
- North Carolina Prevent Child Abuse
- North Carolina Health and Human Services - Work First Cash Assistance
- North Carolina Health and Human Services - Low Income Energy Assistance
- North Carolina ePASS Portal
/QuickLinks.aspx
- What is guardianship?
- Is the Department of Social Services the preferred guardian?
- Who needs a guardian? Who is an incompetent adult?
- What are a guardian’s financial obligations?
- When does guardianship end?
- What do I do if I have reason to believe a disabled is being abused, neglected or exploited and does not have anyone to access services to protect him?
- Why should I report?
- Will the person find out that I called?
- What information is needed when I call DSS?
- What are some common behavioral indicators that a person may be abused, neglected or exploited?
- What is abuse?
- What are some indicators of abuse?
- What is neglect?
- What are some indicators of self neglect?
- Who is a caretaker?
/FAQ.aspx