News Flash

Onslow County Information

Posted on: July 14, 2023

Prevent Accidental 911 Calls

911 Center

If you accidentally dial 911, or if a child in your home dials 911 when no emergency exists, do not hang up. Stay on the line and explain 911 was called by mistake. If you do hang up, you can expect a call back, because we need to verify whether there is an emergency and ensure you are safe. If you don't answer the call back, emergency resources will be dispatched to your location to assess the situation.

Everyone makes mistakes, and there is no penalty for accidentally dialing 911. The operator may verify your name and location to ensure your safety. Don't worry, accidental 911 calls happen.

Rides, skiing, or activities with intense movement can initiate an accidental 911 call from your smartphone/ wearable device. Place your device in a safe location or enter airplane mode to prevent accidental activation.


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