Show All Answers

1. Where are you located?
2. What are your operating hours?
3. I would like to adopt. What is the process?
4. What are the adoption fees?
5. How do I volunteer?
6. Do you accept donations?
7. How can I become a foster?
8. Where can I view Onslow County Ordinances?

Show All Answers

1. Can anyone vote in a primary election?
2. Can I transfer my registration from another state?
3. Do I have to register for each election?
4. Do I have to register with a party affiliation?
5. Do I need special information to register?
6. What is a party primary?
7. What must I do when I move to another county within North Carolina?
8. What should I do when I change my name, move, or desire to change my political party affiliation?
9. When are the polls open?
10. When do general elections take place?
11. When may I register to vote?
12. Where may I register?
13. Where will I vote?
14. Who may register to vote?

Show All Answers

1. What is the Board of Equalization and Review?
2. What are the grounds for an appeal?
3. How and when are appeals to the Board of Equalization and Review due to be filed?
4. If I file an appeal, is there a chance that my value may increase?
5. When does the Board of Equalization and Review meet?
6. How will I be notified of my appointment?
7. Do I have to be present for my appeal?
8. Where will my appeal be heard?
9. What will I need to provide for my appeal?
10. What if I do not agree with the Board of Equalization and Reviews decision?
11. Property values have fallen in my neighborhood since the county reassessed it January 1, 2018. Can the Board change my value to reflect the changes in the real estate market?

Show All Answers

1. How are plumbing fixture requirements calculated for a project?
2. Do I need a permit to install low voltage wiring (phone & data, fire alarm, HVAC control wiring, etc.) in Onslow County?
3. How do I call in for an inspection on my project?
4. Do I need a permit to build an ADA Accessible Ramp?
5. What will my permit cost?
6. How do I change the general contractor (GC) on my permit?
7. What are the requirements for a new business locating in an existing building?
8. I want to build an addition to my house. Can I do my own electrical work?
9. What time is the inspector coming to do my inspection today?
10. What does "per North Carolina Building codes" mean?
11. Do I need a building permit when building a new deck or deck extension (adding to) when it is attached or detached to my house?

Show All Answers

1. Does E-911 already have my address when I call?
2. How can I apply for a position with E-911 services?
3. What are your administration office hours?
4. What are your dispatch hours?
5. What happens if I dial 911 and hang up?
6. What is the definition of a non-emergency call?
7. What is the non-emergency phone number for E-911 Communications?
8. What kinds of questions will you ask me?
9. Why do you ask me so many questions?

Show All Answers

1. How can I apply for a position?
2. How can I pay for my EMS or ambulance bill?
3. How long does it take for an ambulance to reach my residence?
4. What can I do to help the paramedics when they arrive?
5. What is the difference between a paramedic and an emergency medical technician (EMT)?
6. What should I do in case of an emergency or an accident has occurred?
7. Why at times are ambulances parked in convenience store parking lots or other areas and not at their stations?
8. Why at times are two ambulances at one medical emergency?

Show All Answers

1. Does the County get audited?
2. How do I get a business license?
3. What are the consequences of writing a worthless check to Onslow County?
4. What is the current sales tax rate in Onslow County?
5. What is the Occupancy Tax Rate?
6. What is the Payroll Cycle?
7. Where can I find phone numbers to other Onslow County departments?
8. Who do I need to speak with about North Carolina Sales Tax?

Show All Answers

1. Can I get a map outlining all the properties owned by a particular person or company?
2. Can I name my road?
3. Can you do a mailing list within a 1000’ foot radius of a certain property?
4. Can you create a map showing an exact owner with 10 acres or more within the county?
5. Can you change my parcel line boundary if I don’t agree with it?
6. Can you make maps larger than 11x17?
7. How do I get an E911 address?
8. I recently purchased a tract of land that has an easement on it. Why am I being charged with the easement?
9. I’m in the process of constructing a home outside of a municipality or ETJ and I already know my address, do I have to go to your office?
10. What information is used to plot my property lines on GIS maps and how accurate are they?
11. Where can I get a copy of my recorded survey?
12. Why do I have to bring my plat to GIS for a Review Officer’s signature?

Show All Answers

1. How do I make a Family Planning Appointment?
2. What do I bring to a Family Planning visit?
3. Would I be able to get a prescription to cover me for the entire year?
4. I would like to get a pap to refill my bc.Would I be able to get a prescription without proof of Income (since I am between jobs at the moment) while having health insurance (Blue Cross Blue Shield)?
5. What to bring to an STD appointment?
6. When will STD Results be ready?
7. For STD testing would I need to bring anything? Is it free?
8. Are there walk-in/same day services?
9. Can grandparents or friends bring children in for services?
10. Can I receive services other than well care?
11. Does the Health Department offer Childbirth/Lamaze classes?
12. Does the Health Department offer parenting classes?
13. Does the Health Department offer paternity or DNA testing?
14. Does the Health Department provide free birth control?
15. How do I obtain a copy of my immunization or medical record?
16. When is pregnancy testing offered?
17. Where can I get a copy of a birth or death certificate?
18. Where can I get a Social Security card?
19. Where can I get assistance with prescriptions?
20. Where can I get my blood pressure checked?
21. Where do I apply for Medicaid?
22. Who can I contact for an abortion?

Show All Answers

1. Where are you located and what hours are you open?
2. Do you have computers and Internet access?
3. Do you provide wireless Internet service?
4. Do you have a fax, copier, and printers?
5. How can I place a hold or renew an item?
6. Do you have a meeting room available and how can I reserve it?
7. How can I support my local library?
8. Can I have a test proctored at the library?

Show All Answers

1. How do I get on the schedule to get mosquito spraying?
2. How can I determine if the County conducts spray activities in my area?
3. Is the pesticide you use harmful to outside pets or vegetation?
4. How long will the spray last?
5. Is there a fee for the spraying?
6. I found a dead bird on my property. Do I need to have it tested for any disease?
7. What can I do to get rid of fire ants?
8. What can I do to get rid of other flying insects such as fleas, yellow flies, black flies, hornets, wasps, etc.?
9. What can I do about a problem with bees?

Show All Answers

1. May I foster if I live in an apartment?
2. I live on base, may I become a foster?
3. I have my own animals, may I still become a foster?
4. May I foster if I have children?
5. May I foster a dog if I do not have a fenced yard?
6. What supplies do I need to foster?
7. Do I need to have prior medical knowledge or expertise?
8. Am I responsible for finding my foster his/her forever home?
9. How are foster animals promoted?
10. How can I help my foster become more adoptable?
11. May I adopt my foster animal?
12. May I return my foster animal to the shelter if I an unable to foster any longer?
13. What if my foster animal becomes sick?

Show All Answers

1. What is the Zoning Ordinance?
2. When is a Zoning Permit Required?
3. What uses are allowed in the zoning districts?
4. Do I need a permit for an Accessory Building?
5. Do I need a permit to install a fence?
6. Am I allowed to have an accessory apartment on my property?
7. Can I operate a business from my home?
8. Is a permit required to install a pool, spa or hot tub?
9. Can I keep horses on my property?
10. Can I install an electrical service to hook-up a Recreational Vehicle (RV) on my property?
11. How do I establish a family (private) cemetery on my property?

Show All Answers

1. Who can obtain a certified copy of my vital record?
2. I was born in Onslow County and later adopted. How do I obtain my birth certificate?

Show All Answers

1. Who qualifies for CAP/DA?
2. What types of services are provided?
3. How do I apply?
4. Is there a waiting list?

Show All Answers

1. Who should attend an adult day care?
2. What are the benefits to the family and the participants?
3. What services does Adult Day Care provide?
4. What activities are coordinated?

Show All Answers

1. What is guardianship?
2. Is the Department of Social Services the preferred guardian?
3. Who needs a guardian? Who is an incompetent adult?
4. What are a guardian’s financial obligations?
5. When does guardianship end?
6. What do I do if I have reason to believe a disabled is being abused, neglected or exploited and does not have anyone to access services to protect him?
7. Why should I report?
8. Will the person find out that I called?
9. What information is needed when I call DSS?
10. What are some common behavioral indicators that a person may be abused, neglected or exploited?
11. What is abuse?
12. What are some indicators of abuse?
13. What is neglect?
14. What are some indicators of self neglect?
15. Who is a caretaker?
16. What are some indicators of caretaker neglect?
17. What is exploitation?
18. What are some indicators of exploitation?
19. My mother needs to be placed in a nursing home/adult care home. What can I do?
20. My father won’t cooperate, i.e. take his medicine. What can I do?
21. I think someone is taking my mother’s check. What can I do?
22. What happens once an Adult Protective Services report is made?
23. Why can’t you tell me who made the report?
24. What can I do to help my neighbor who is not taking care of herself?
25. Does DSS provide low-income housing?

Show All Answers

1. What happens if my baby is crying and I shake it?
2. How do I prevent myself from causing these injuries?
3. How do I keep my child safe around water?
4. What places a child at risk of Sudden Infant Death Syndrome (SIDS)?
5. Is my child safe around the guns in my house?
6. At what age can my child be left alone?
7. At what age can a child baby sit?
8. What do I do if I want to give up my child who is 7 days old or younger?

Show All Answers

1. Who receives Child Protective In-Home Services?
2. What are the goals of Child Protective In-Home Services?
3. What happens during Child Protective In-Home Services?
4. When are Child Protective In-Home Services closed?

Show All Answers

1. Can you change my name/address on my motor vehicle tag & tax renewal?
2. When is the last day I can pay my motor vehicle tax bill?
3. I no longer own the car. Why must I pay the tax?
4. I believe I was billed twice on the same car. What do I need to do?
5. When can I appeal my vehicle value?
6. What supporting documentation should I submit with my vehicle appeal?
7. Do you have the number to the License Plate Agency?
8. I have moved out of state. Can I get a refund of the Onslow County taxes paid on my vehicle?
9. I paid taxes when I purchased and/or registered my vehicle. Why do I also have to pay property taxes?
10. How do I apply for a release or refund on my vehicle?
11. The value on my tax bill is more than I paid for the vehicle. How do I appeal?
12. How are registered motor vehicles valued?
13. Should I list my licensed motor vehicle during the regular listing period?
14. I paid taxes on a car that was stolen. Do I owe the taxes?
15. I transferred tags from my old car to a new car. Do I owe the tax bill on the old car?
16. I turned in a leased vehicle. Why does the leasing company say I owe tax?
17. I turned my tags into DMV. What should I do about the taxes?
18. I sold my vehicle but still have the tags. Do I have to pay taxes?
19. How long do I have to request a refund after the tags are turned into the DMV?
20. I have moved to another county. Do I still owe Onslow vehicle taxes?
21. What does "registered vehicle" mean?

Show All Answers

1. Why have you turned my account over for foreclosure?
2. Why do I have to pay attorney fees?
3. Where can I get information regarding Onslow County tax foreclosure properties?
4. I have received a notice of bank attachment. Can I still pay the taxes to avoid having my bank account attached?
5. When the bank processed the bank attachment they deducted more from my account than the amount shown on the notice. What do I need to do?
6. What is a bank attachment and how does it work?
7. Why is my tax bill not covered in my bankruptcy?
8. Can I make payment arrangements if I am in bankruptcy?
9. I am in bankruptcy. Why am I still getting notices?
10. Can my house be foreclosed on for delinquent taxes while I am in bankruptcy?

Show All Answers

1. How do I change my address with your office?
2. I received a ***Final Notice of Past Due Property Taxes***. What does this mean?
3. What will happen if I cannot pay my bill on time?
4. I paid with a credit card. Why the additional fee?
5. Can I pay my tax bill by credit or debit card at the tax office?
6. Why does Onslow County advertise tax liens on real property?
7. What is this letter I received that refers to a Debt Setoff?
8. Why have you taken my state tax refund when I have already paid my bill?
9. Why did I receive a letter for both debt setoff and wage garnishment or bank attachment?
10. Does Onslow County sell tax liens?
11. Can I make monthly payment arrangements?
12. I need to pay my bill but I am out of town.
13. What payment options do you offer?
14. Where do I send my tax payment?
15. I set up payments online but my account does not show paid? Why?
16. My tax bill is paid by my mortgage company. Can I pay the bill?
17. My name is misspelled on my tax bill. What do I need to do to correct it?
18. Why have I received a refund from Onslow County Tax Administration?
19. What happens if my check is returned marked insufficient funds?
20. What are the requirements for a beer/wine license?
21. Am I required to obtain a business license from Onslow County?
22. How can I find out if my tax bill has been paid
23. How much interest is charged per month for delinquent accounts?
24. I paid my bill on time, why do you have interest on my account?
25. I did not receive a tax bill
26. When are my personal property taxes due?
27. Why did I receive a GAP property tax notice?
28. Am I required to get a permit to move a mobile home?
29. How do I get a mobile home moving permit?

Show All Answers

1. Must I have license from the County to operate my business?
2. Does Onslow County license also cover the City of Jacksonville?
3. How long is my license valid?
4. I closed my business. Can I get a refund on my paid license fee?

Show All Answers

1. What are the Property Tax Relief Exclusions/Exemptions that I may benefit from?
2. Do I have to apply for the Elderly or Disabled exclusion every year?
3. When is my Property Tax Relief application due?
4. How do I apply for the disabled veteran's exemption; and what are requirements?
5. Do you offer any programs to assist the elderly?
6. How do I apply for the elderly exemption?
7. How is income determined for the Elderly or Disabled Exclusion?
8. What is the age requirement for the elderly exemption?
9. Are churches automatically exempt from property taxes?
10. My church has a bus. Is it automatically exempt from taxes?
11. I am an active duty soldier. Is my property exempt?
12. My husband is a resident of N.C. but is deployed, does he owe taxes?
13. I am a disabled veteran. Can I get a discount on my vehicle taxes?
14. I am military active duty. Will my wife's property be exempt?

Show All Answers

1. Where is the Onslow County Tax office located?
2. What are the hours of operation of the Tax office?
3. What is the last day to pay your taxes before they become delinquent?
4. What are the North Carolina General Statutes?
5. Who Sets The Tax Rate?
6. What is the tax rate for Onslow County?
7. Is there a drop box?

Show All Answers

1. My Property was Annexed and I received a tax bill. What am I paying for?
2. What is the legal description for my parcel?
3. Where did you obtain the legal description?
4. How can I find out the owner of a specific property?
5. What does an arms-length transaction mean?
6. What is the difference between deeded and mapped acreage?
7. What is the acreage of my parcel?
8. The listing taxpayer is deceased. What do I need to do?
9. The listing taxpayer name has changed due to a divorce. What do I need to do?
10. The listing taxpayer name has changed due to a marriage. What do I need to do?
11. How do I find the deed book page and plat numbers for my parcel?

Show All Answers

1. What is Business Personal Property?
2. What business personal property am I required to list?
3. Am I required to list household furnishings?
4. I listed my business in the wrong county. Will I be penalized?
5. My business was listed in two counties. Can I get a refund?
6. When does the Business Personal Property need to be listed?
7. I purchased a new business. What do I need to do?
8. How do I get my business personal property account number?
9. Can I list my business property on-line?
10. Can my accountant list my business property on-line?
11. Can my accountant sign my personal property listing form?
12. Can I request an extension for listing business property?
13. If I am granted an extension, what is the deadline for submitting my listing?
14. Are instructions available for completing the business listing form?
15. How did you arrive at the values on my business property?
16. What is the assessed value of my business property?
17. How much are the taxes on my business personal property?
18. How do I request an extension?
19. When are the listing forms mailed?
20. I purchased my business after January 1st. Do I have to list?
21. I closed my business after January 1st. I received a tax bill. How much am I responsible for?
22. I sold my business. Do I have to list my business?
23. When can I appeal my business personal property value?
24. Is software taxable?
25. Are leasehold improvements taxable?
26. Do I have to list my supplies?
27. I have a business in my home. Do I have to list it?
28. How can I get a listing form to list my business?
29. How can I change my address for my business?
30. I did not buy any new equipment or assets. Do I have to list?
31. What is Construction-in-Progress (CIP)?
32. Can I fax my listing forms?
33. Do I have to list farm equipment?
34. What do I have to list from my rental property?
35. What are late listing penalties?

Show All Answers

1. Do you offer exemptions for the elderly on vehicles?
2. I sold this boat. Why did I receive a tax bill?
3. What personal property am I required to list?
4. When am I required to list personal property?
5. Are manufactured homes required to be listed each year for taxes?
6. What happens if I do not return the listing form timely?
7. What is the penalty on late listings?
8. If January 31st falls on a weekend, what is the listing deadline?
9. Will you be mailing me a listing form each year?
10. Can I fax my listing form in?
11. Will you send a notice of my personal property's assessed value?

Show All Answers

1. What is the Board of Equalization & Review?
2. How do I find a land/building breakdown for condominium values?
3. How do I determine square footage for individual condominium units?
4. Are your measurements OUTSIDE or INSIDE?
5. Do you physically measure the dwelling or use plans?
6. How often are revaluations done? When is the next one?
7. I have three (3) bedrooms in my home. Your system says four.
8. How can I determine how much the taxes will be for a newly constructed home?
9. What if my land does not pass the percolation (perk) test and has not in years?
10. The square footage on my fee appraisal is different from tax records.
11. Do I need to be home when an appraiser visits?
12. An appraiser's card was left on my door. Why were they here?
13. When does the appraiser visit my home to appraise it?
14. Why is sale price for my house more than your assessed value?
15. Who do you contact for City or Town Nuisance liens?
16. I no longer own this piece of property?
17. What are the requirements for the Present-Use program?
18. My home is not worth the value you have it assessed for. How is this value determined?
19. How do I find out about buying surplus property?
20. How can I file an appeal?
21. How do I appeal online?
22. When can I appeal?
23. Will my current fee appraisal, HUD statement, or refinance be enough to lower my value?
24. How often are revaluations done?
25. If my value is lowered can I get a refund for prior years?
26. What is Revaluation (General Reappraisal)?
27. Will you accept my fee appraisal as supporting documentation for an appeal?
28. What is Market Value?
29. Why is a revaluation done?
30. Who determines the market value?
31. How is my property value determined?
32. Who Appraised My Property?
33. What Are The Appraisals Based On?
34. What if I don't agree with the value of my property?
35. What if my property will not pass a percolation ( perk) test?
36. Do I need to come to my appeal hearing with the Board of E&R?
37. Can a tax representative present my case before the Board of E&R?
38. Can a family member appeal my case before the Board of E&R?
39. What are valid sales that I can submit to support my opinion of value?

Show All Answers

1. How can I get a copy of my DD 214 or discharge papers?
2. How do I get a certificate of eligibility for a VA guaranteed home loan?
3. How can I register to use the VA Medical Center in Fayetteville and its outpatient facilities?

Show All Answers

1. Who is eligible to receive services?
2. What is an undisciplined juvenile?
3. What is a delinquent juvenile?
4. What services do you offer?
5. How much do services cost?
6. When are you available?
7. Can I just call and talk to someone?
8. Who can make referrals?
9. Where is Youth Services located?